Thank you for contacting us!

QUESTIONS ABOUT OUR SERVICES

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What kind of expertise do your teachers have?

Our instructors are university graduates with advanced degrees in the subjects they teach and have years of tutoring expertise. Our team has advanced degrees in mathematics, physics, English, Business Administration and Counseling. Many of our instructors have been with Mill Creek Education for more than 5 years.

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Do you use your own curriculum?

No we don't force any nationally franchised curriculum on every student. Instead, our elite instructors drill down on key concepts, assess weaknesses and customize instruction utilizing Washington State core standards and additional prep books and materials to meet individual student needs in order to achieve high GPA's and top test scores. 

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How do you assess student progress?

Some students come to us because they've previously taken homework or tests and performed poorly. So, we can use student's own homework and tests to assess their weaknesses. However, if that's not available, we can assess middle school students using national standardized grade level assessment exams in math and English. Based on the exam performance, we identify problem areas and customize our instruction to focus on those areas. For high school students, we often use either the SAT or specific subject tests such as standardized end of year subject tests or AP exams.

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How large are your group classes?

Our summer camp SAT group classes are typically 8-10 students. We have a lot of demand and filled to capacity. However, most subject related group classes such as algebra, calculus, AP history...etc. during the school year are 3-5 students.

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How do you charge for lessons?

Unlike most other learning centers and nationally franchised tutoring companies, we bill monthly and charge at the beginning of the month. No long term contracts. No large packages required. No credit system that you use or lose. Just simple month to month scheduling and payment.

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What happens if I need to cancel a lesson?

No problem. We are more than happy to cancel lessons at no charge with 24 hours notice. However, we do charge $35 for lessons cancelled same day or any lesson that is missed without notice.

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What materials do you use to teach subject classes such as Algebra 2 or AP Literature?

Our goal is to prepare students in advance of what they're learning in class so they are familiar with concepts well before they cover them in class. However, schools often teach core subjects with different coverage, priority and order. 

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So, we ask students to bring their class syllabus, book, homework, exams and any other materials they're working on to the first lesson. Our instructors use these materials as a roadmap to individualize student lessons and manage their lesson timeline. As the school year progresses, teachers continue to utilize the syllabus for direction and the student's class book for specific content review. However, most books only offer limited coverage of each concept and problem type. As a result, our instructors supplement lessons with several external resources including other books and online material to provide students with additional concept practice and problem review. 

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QUESTIONS ABOUT THE SAT

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What options do you have available for SAT / ACT prep?

We offer both group classes and one-on-one lessons. We typically offer SAT Test & Review classes every Friday where students spend 3 hours taking an actually SAT test in a real test environment. Afterwards, we review the Verbal Section for 1 hour and Math Section for 1 hour. Our SAT Test & Review classes typically have 3-5 students in each class in order to offer students more personalized attention.

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We also offer Summer SAT camp in July and August as well as Winter SAT camp in December. Check back on our SAT page or contact us by phone to inquire about specific dates.

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